Shipping policy
Shipping Policy
Effective Date: 1st November 2024
1. Shipping Locations
We ship to the UK, Europe and selected ROW countries. If your location is not listed, please contact us for assistance.
2. Processing Time
Orders are typically processed within 1-3 Business Days. You will receive a confirmation email once your order has been shipped.
3. Shipping Methods
We only offer fast/express shipping to ensure items arrive safely and swiftly.
- Express Shipping: 1-2 Working Business Days
- International Shipping: 3-10 Working Business Days
4. Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Free UK shipping over £45.00
5. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or the carrier's website.
6. International Shipping
For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer. Please check with your local customs office for more information.
7. Delays
While we strive to ensure timely delivery, we are not responsible for delays caused by the shipping carrier or unforeseen circumstances.
8. Lost or Damaged Items
If your order is lost or damaged during shipping, please contact us at spartanpoints@outlook.com within 7 days of delivery for assistance.
9. Changes to Your Order
If you need to change or cancel your order, please contact us as soon as possible. Once an order is in transit, we may not be able to make changes.
10. Contact Us
If you have any questions about our shipping policy, please reach out to us at spartanpoints@outlook.com